Genius Salon Privacy Policy

Genius Salon (“Genius Salon”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit or use our website, contact us through the communication options on the website, or interact with Genius Salon through related digital channels.

This policy should be read with our Terms & Conditions. It may be updated when our services, technology or legal requirements change.

Genius Salon, Moradabad, Uttar Pradesh, India
WhatsApp: +91 6396583638
Phone: +91 9897571531 / +91 8265864467
Email: geniusbp1990@gmail.com

For privacy questions, requests, consent withdrawal or complaints relating to personal data, please use these contact details.

Depending on how you interact with us, we may collect:

We may use personal data to:

Our website may provide WhatsApp buttons or links that start a conversation with Genius Salon. When you contact us through WhatsApp, your WhatsApp number, messages and other information you choose to provide may be processed through WhatsApp and our connected customer-management systems.

Genius Salon uses WhatsApp Business/API and SalonWings CRM to manage enquiries, appointments, customer communications and customer records. Information received through these channels may be processed by relevant service providers for these purposes.

Your use of WhatsApp is also subject to WhatsApp/Meta’s own terms and privacy practices.

We distinguish, where applicable, between communications needed to respond to an enquiry or provide a requested service and promotional communications.

Service communications may include responses to enquiries, appointment confirmations or changes, service-related information and other communications necessary to handle a request.

Marketing communications may include offers, promotions, new services, salon updates or other promotional content. Where consent is required, we will seek consent appropriately. You may withdraw consent for promotional communications or request that such communications stop. Where possible, withdrawal should be as easy as giving consent.

Stopping promotional communications does not necessarily stop service-related communications necessary to complete or manage a request or appointment, or processing otherwise permitted or required by law.

The website may, now or in the future, use analytics, advertising, conversion-measurement and retargeting technologies provided by third parties such as Google and Meta. These may help us understand website usage, measure campaigns, improve marketing and, where applicable, show or measure relevant advertising.

Depending on the tools and configuration, these technologies may process device/browser information, IP address, pages viewed, website interactions, referring campaign information and advertising-related identifiers.

Examples may include Google Analytics, Google advertising/measurement technologies, Meta Pixel or similar Meta technologies, Google Tag Manager and related tools. We will configure and use such tools in accordance with applicable requirements and their intended purposes.

Cookies and similar technologies may be used for essential functionality, security, performance, analytics or advertising, depending on website configuration. Essential technologies may be necessary for operation. Non-essential analytics or advertising technologies, where used and where consent is required, will be handled through the applicable consent mechanism. The specific cookies/tags may change as our website and marketing activities evolve.

The website may contain links to or, where enabled, embedded content from Google Maps, Instagram, WhatsApp, Meta, Google and other third-party services. Third parties may process information under their own terms and privacy practices. Genius Salon does not control their independent processing.

We do not sell your personal data. We may make personal data available to service providers where reasonably necessary, including providers supporting website hosting, maintenance and security; WhatsApp Business/API and communications; SalonWings CRM; analytics, advertising and campaign measurement when enabled; and other operational services. We may also disclose information where required or authorised by applicable law, lawful request, court order or government authority, or to protect rights, safety or property.

We retain personal data only as long as reasonably necessary for the purpose collected, legitimate business or record-keeping requirements, or applicable law. Retention periods vary by information type and purpose.

We take reasonable technical and organisational measures appropriate to the nature of personal data to protect it against unauthorised access, misuse, loss, destruction or disclosure. No website or electronic transmission can be guaranteed completely secure.

Subject to applicable law, you may contact us regarding personal data we hold about you and may have rights to request access, correction, withdrawal of consent where consent is the basis of processing, erasure or other applicable actions.

Where consent is the basis of processing, applicable law provides for withdrawal at any time, with ease comparable to giving consent. Withdrawal does not affect the lawfulness of processing before withdrawal, and processing may continue where permitted or required by law.

Contact us using Section 2. We may verify identity before acting on a request.

The website is intended for general audiences and is not specifically directed to children. We do not knowingly seek to collect children’s personal data in violation of applicable law.

Please contact us if you believe such data has been provided inappropriately.

We may update this Privacy Policy when our website, services, technology, marketing practices or legal requirements change. The revised version will be published with an updated Last Updated date.